It’s project time and you’ve been waiting for your client to give you access to the project files for weeks. You’ve been emailing and calling but there’s been no response. Suddenly, you get an email from them with all of the files attached…and they want you to start working on it right away. What do you do?
Projects can be held up for a number of reasons- the client is busy, they’re not sure what they want, or maybe they just don’t understand how the project works. No matter what the reason, it can be frustrating when you’re ready to work and your client is taking their time. Here are a few tips on how to deal with a client who is taking their time:
– Be patient. This can be difficult, especially if you’re working on a tight deadline, but it’s important to remember that everyone has different schedules and priorities. If your client is taking their time, it doesn’t mean they don’t value your work or aren’t interested in the project.
– Keep communication lines open. It can be easy to get frustrated and stop communicating with a client who is taking their time, but this will only make the situation worse. Instead, keep the lines of communication open so you can continue to update them on your progress and ask any questions you may have.
– Be flexible. If your client is taking their time, it’s likely because they’re not sure what they want or need from the project. Be prepared to be flexible and make changes as needed.
– Offer alternatives. If your client is having trouble making decisions, offer them a few different options to choose from. This will help them narrow down their choices and make a decision more quickly.
– Stay positive. It can be easy to get angry or upset when you feel like your project is being held up, but try to stay positive and remember that these things happen. The important thing is to keep working towards a resolution so you can get the project done and move on to the next one.
Do you have any tips on how to deal with a client who is taking their time? Share them in the comments below!